Inside Sales Representative - SLED

The SLED Inside Sales Representative supports the day-to-day sales execution for our State, Local, and Education (SLED) focused Go To Market Team. This role acts as the operational backbone for the GTM team by managing quoting, contracts, compliance requirements, and vendor coordination specific to public sector customers. The ideal candidate is detail-oriented, deadline-driven, and comfortable navigating the unique procurement processes of government and education organizations.

Key Responsibilities

• Support SLED GTM activities throughout the full sales cycle, from opportunity creation through order fulfillment
• Prepare, review, and manage quotes, proposals, and bid responses (RFPs, RFQs, IFBs) in coordination with GTM, vendors, and partners
• Ensure compliance with SLED procurement rules, contract vehicles (state contracts, cooperatives, GSA-like programs), and internal approval processes
• Coordinate pricing, deal registration, and special bid requests with OEM and distributor partners
• Maintain accurate opportunity, pipeline, and forecast data in CRM systems (e.g., Salesforce)
• Track contract terms, expiration dates, funding timelines, and renewal opportunities
• Serve as a liaison between GTM, finance, legal, and operations to ensure smooth order processing and invoicing
• Assist with reporting for compliance requirements for various contract vehicles
• Identify process gaps and recommend improvements to increase GTM efficiency and compliance

Required Qualifications

• 2+ years of experience in sales operations, inside sales, or sales support—preferably within a VAR or technology reseller
• Familiarity with SLED customers, procurement processes, or public sector contracting
• Strong organizational skills with the ability to manage multiple opportunities and deadlines simultaneously
• Experience working with CRM systems and quoting tools
• Excellent written and verbal communication skills
• High attention to detail and accuracy, especially with pricing, contracts, and compliance requirements

Preferred Qualifications

• Experience supporting SLED or public sector sales teams
• Knowledge of common contract vehicles, cooperative purchasing agreements, or bid processes
• Experience working with technology OEMs, distributors, and partner programs
• Salesforce or similar CRM experience

Why This Role Matters

• This position plays a critical role in helping our GTM team win and deliver business efficiently while staying compliant with public sector requirements. Success in this role directly impacts revenue growth, customer satisfaction, and long-term account retention.